Terms & Conditions

Fair terms, in plain words.

What you agree to when you use Vooqing - written so you can actually read it.

Effective 26 July 2026

The short version

Built for venue owners. Vooqing brings customers to your venue - they contact you directly, and we never sit between you and them.

Start your Diary free. The first month costs nothing - and we charge no commission on any booking, ever.

Premium is optional. We'll never push you to subscribe to anything.

Clear, fair pricing. Everything is agreed with you in writing first - and refundable on a fair, published schedule.

01Who we are

Vooqing ("we", "us", "our") runs vooqing.com - a venue availability and discovery platform based in Mangalore, Karnataka, India. These terms are written for our customers: venue owners and their teams using the Booking Diary. Visitors who browse venue pages use them free, as-is, without an account.

By using Vooqing, you agree to these terms. If anything here is unclear, ask us - we'd rather explain than have you guess.

02What Vooqing is - and isn't

Vooqing gives your venue a public page - photos, prices, offers, and a live availability calendar - and brings customers to you directly by call or WhatsApp.

03Your customers on Vooqing

Customers browse your page free - no account, no sign-up, nothing in their way.

Your calendar is what they trust: you and your team mark availability, and we tell every customer to confirm the date directly with you before paying any advance.

The prices and offers you publish are indicative - the final price is whatever you agree with your customer.

We ask everyone to use the platform honestly - no scraping, no fake enquiries, no misuse of contact details.

04If you own a venue

Venues join Vooqing through our onboarding team. By listing, you confirm you're authorised to represent the venue.

05Start your Diary free

Every venue starts with a one-month free trial - the full Booking Diary, your public venue page, QR poster, enquiries, and team access, with nothing to pay up front.

After the trial, the Diary continues on a simple monthly subscription (section 7). We take no commission on any booking - trial, subscription, or premium. And if the Diary isn't for you, you simply stop - no lock-in.

06Premium features

Payments, Expenses, Quotations, Offers, and other add-ons are optional features that sit on top of the Booking Diary.

Our promise: we only offer premium where we genuinely believe it adds value to your venue. We will never push you to add anything - the Diary works fully without them.

07Fees

After your free month, there are two parts to what you pay - both agreed with you before anything is charged:

Every payment is invoiced. Nothing is ever charged that isn't in your written agreement.

08Refunds

Two protections, both automatic:

The one-month window. Subscribed and changed your mind? Tell us within one month and we refund your subscription in full - no questions asked.

The onboarding fee - a fair five-year schedule. Its value is spread over five years:

How the onboarding fee's value is spread across five years.

Leave at any point in the first five years and we keep only the share for the years you've used - counting the year you're in - and refund the rest. After five years, the fee is fully used.

Example: onboarding fee ₹50,000, and you leave during year 3. Years 1-3 = 40% + 20% + 20% = 80% used. We refund the remaining 20% - ₹10,000.

Refunds go back the same way you paid, within 14 days of confirming your request.

09Invoices & agreements

Before premium starts, we sign a simple written agreement with you covering the exact fee and the features included. Every payment after that gets an invoice, sent to you on WhatsApp.

If a document hasn't reached you, ask - you're entitled to a copy of everything.

10Leaving Vooqing

You can leave anytime - just message us. There is no lock-in.

11Liability

We work hard on uptime and accuracy, but Vooqing is provided "as is" - we can't guarantee uninterrupted service or that every availability mark is current.

We're not liable for disputes between you and your customers, or for losses from decisions made on availability shown on Vooqing. Our total liability to you is capped at the fees you paid us in the previous 12 months.

12Changes & governing law

We may update these terms as Vooqing grows. Material changes will be flagged on this page and the effective date updated; continued use after that means you accept the new terms.

These terms are governed by the laws of India, and any dispute falls under the jurisdiction of the courts of Mangalore, Karnataka.

13Questions?

A real person answers - usually the same day.